FAQ

General Questions

1. What is BeadSparkles.com?
BeadSparkles.com is a handcrafted jewelry brand specializing in unique and elegant bead jewelry. Every piece is designed with love and care to add a sparkle to your everyday and special occasions.

2. Where are your products made?
All our jewelry is handcrafted in Mumbai, India, using high-quality materials and innovative designs.

3. Do you offer customized jewelry?
Yes, we do! If you have a specific design or style in mind, feel free to contact us. We will work with you to create a personalized piece that meets your preferences.

Ordering & Shipping

4. How do I place an order?
You can browse our website, select the items you love, and add them to your cart. Once you’re ready, proceed to checkout to complete your purchase.

5. What payment methods do you accept?
We accept major credit and debit cards, UPI, net banking, and popular digital wallets.

6. Do you offer cash on delivery (COD)?
Currently, we do not offer cash on delivery. All orders must be prepaid at the time of purchase.

7. Do you ship internationally?
Yes, we ship worldwide. Shipping charges and delivery times may vary depending on the destination.

8. How long does it take to receive my order?
Orders within India typically arrive within 5–7 business days. International orders may take 10–15 business days, depending on your location.

Returns & Exchanges

9. What is your return policy?
We accept returns within 7 days of delivery if the product is damaged or defective. Please note that customized items are not eligible for return.

10. How do I request a return or exchange?
Contact our customer service team at alkavinod555@gmail.com with your order details and reason for return. We’ll guide you through the process.

Jewelry Care

11. How do I take care of my jewelry?
To maintain your jewelry’s shine:

• Avoid exposure to water, perfumes, and harsh chemicals.
• Store your jewelry in a dry, cool place, preferably in a soft cloth or pouch.
• Clean gently with a soft cloth when needed.

12. Is your jewelry hypoallergenic?
Yes, we use skin-friendly materials suitable for sensitive skin.

Other Questions

13. Do you offer discounts or promotions?
Yes, we occasionally run special promotions. Sign up for our newsletter to stay updated on the latest offers.

14. How can I contact customer support?
You can reach us via email at alkavinod555@gmail.com or call us at +91 9503271002. We’re available Monday to Saturday, 10 AM to 6 PM.

Would you like to make any additions or customizations to this?